How to build a process community with Miikka Leinonen from Ghost Community
#010: Learn from Miikka Leinonen how to build a community and find out how this can be applied to your process to develop and leverage a process community.
#010: Learn from Miikka Leinonen how to build a community and find out how this can be applied to your process to develop and leverage a process community.
In all the years that I have been driving process management in the Lufthansa Group, there have always been situations where we didn’t know how to proceed…
#009: While I was pushing BPM in the Lufthansa Group, I often came across challenges where I didn’t know how we should proceed. In this episode, I share with you my three pieces of advice on how to approach such situations.
In spring of 2009, my boss at the time came to me and put a piece of paper on my desk. On the piece of paper he had written “1969”.
#008: Explore how research can help you to solve your BPM challenges and to get to the very front of the BPM development.
A few weeks ago, I asked for suggestions for a human-centric BPM tool on LinkedIn and started a discussion with more than 100 comments ending up with a list of 50+ BPM tools. – But which one is really human-centric? And what exactly are the requirements for a human-centric BPM tool?
#007: A few weeks ago, I asked for a human-centric BPM tool in LinkedIn and received a long list of potential tools. Now, I’m starting my evaluation by defining the requirements and asking BPM tool vendors for more information to schedule podcast interview session. But this episode is also very relevant for BPM users, not only for vendors, to explore how a human-centric BPM tool could look like.
Many of you know that I worked for the Lufthansa Group for over 20 years. But that’s not the only reason I’m very happy to be able to give you insights into process management at Lufthansa Technik and to share these experiences with you in this podcast interview with Michael Bögle.
#006: Learn how Lufthansa Technik is using their process-oriented integrated management system to manage their global processes, how they inspire management and employees for processes and what this has to do with crossing Greenland on skies.
Over the past year, I have discovered that a Process Purpose is a real booster to take a process to the next level.
