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ABOUT
Hello, I’m Mirko Kloppenburg. I have been working in several process management positions for 20 years and „Higher, faster, further“ has always been my target. – Until I realized that we weren’t getting any further that way. To get to the next level, it is time to rethink processes and to focus on the people, now!
To start this, I have linked the often fuzzy New Work ideas with tangible processes. As symbiosis of Process Management and New Work, the “New Process” approach was created. It adds a human-centric mindset and inspiring experiences to the already proven BPM tools and methods we know from the past.
I created the NewProcessLab.com as a platform to build a community, conduct experiments, and share experiences. The NewProcessLab.com is driven by the purpose to empower you to rethink your process. – All the tools, methods and best practices here will help you to push your process to the next level.
I invite you to join the community, shape the future of process management and rethink processes together!
FREE CHECKLIST
Get the New Process Checklist to assess and improve your process.
GET THE FREE CHECKLISTTOOLS AND METHODS
Access the New Process Toolbox to improve and rethink your process.
OPEN THE TOOLBOXNEW INSPIRATIONS
Get new ideas to push your process to the next level.
LISTEN TO THE NEW PROCESS PODCASTJOIN THE COMMUNITY
Get in touch with other New Process enthusiasts to share experiences.
SIGN UP FOR THE THINK TANKSubscribe to the New Process Update today – it’s free!
New Process Principles
We believe in the power of human-centric processes. We rethink processes based on the New Process Principles:
INSPIRE PEOPLE FOR EXCELLENT PROCESSES
We share the purpose of process management, enable people and create the basis for excellent processes by implementing the process management fundamentals.
more…TRUST THE PEOPLE WORKING IN AND ON THE PROCESS
We design processes that guarantee people the freedom to make independent decisions.
more…INVOLVE THE PEOPLE WORKING IN THE PROCESS INTO THE WORK ON THE PROCESS
We create transparency and ask all involved parties for their advice.
more…FOSTER THE DEVELOPMENT OF THE PEOPLE IN THE PROCESS
We provide formats for training of the people in the process and facilitate sharing of experience.
more…DESIGN COOPERATION IN AND ON
THE PROCESS TO MEET PEOPLE’S NEEDS
We act as role models for open cooperation and create the best possible environment for the people.
more…ENCOURAGE DIVERSITY AND INCLUSION THROUGH PROCESSES
We are sensitive to the uniqueness of people and their needs. We are aware of different cultures and generations of the people and see these specialties as enrichment to be incorporated into process diversity.
more…DISRUPT ESTABLISHED PROCESSES
We are courageous to question and radically redesign well-established processes.
more…GIVE MEANING TO THE PROCESS
Together with the people, we work out „why“ a process is meaningful and create a basis for joint action. – Also for the process of process management itself.
more…
NEW PROCESS PODCAST
Join me on my journey to rethink processes
In the New Process Podcast, I’m sharing all my learnings from my journey to rethink processes with you so that you can apply industry-proven BPM tools, methods, and best practices to manage, improve, and innovate your processes.
Learn how to use the human-centric New Process approach to push your process to the next level.
NEW PROCESS TOOLBOX
Tools, methods and best practices to support you
Core of the New Process Toolbox is the New Process Life Cycle. This is a reference process that anyone can use to manage, steer and improve their own process by integrating the New Process Principles to move to a more human-centric process management.
I have started to map all phases as detailed process descriptions with a lot of tools, methods and best practices to rethink your process.
In addition, you will find the New Process Checklist and further information to implement an excellent process management.
PIZZA GAME 3.0
Do you want to get people excited about processes?
The Pizza Game is a fun way to get people excited about processes.
Players experience how they can execute an unknown process just by following a process model. This creates excitement and motivates people to work on and in processes.
NEW PROCESS PRO
Join the New Process Community
Become a part of the ever-growing community. Meet other New Process enthusiasts, get tips & tricks and ask your questions, for example in the monthly New Process Think Tank.
JOIN NOW
NEW PROCESS CONSULTING
I can help you to push your process to the next level
I can support you with my experience from 20+ years of process management in the aviation industry and the New Process approach to individually move your organization or process forward.
LEARN HOW TO WORK WITH MELatest News
How to use the 4 basic human needs to get people excited about processes
In the last episode of the New Process Podcast, Leona Holzbecher shared her psychological insights about processes. She mentioned that humans are very simply structured by the need to fulfil four basic needs. We explored how these can be met in process management and identified many similarities to the New Process Principles.
Read more
BPM Survey: Topics 2025 and beyond
Because it worked so well the last few years, I really want to do it again. I’d like to ask you for a small favor that could make a big difference. As in the past three years, I’ve put together a brief survey to identify the relevant BPM topics of 2025, and I’d love for you to participate.
Read more
𝗧𝗵𝗲 𝗣𝗶𝘇𝘇𝗮 𝗚𝗮𝗺𝗲 𝟯.𝟬 𝗶𝘀 𝗼𝘂𝘁 𝗻𝗼𝘄!
I’m so happy to announce that the Pizza Game 3.0 is finally available!
Now you can playfully get people excited about processes — with Luigi’s Process Experience.
Read moreContact
In case of any questions or ideas feel free to contact me.