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ABOUT
Hello, I’m Mirko Kloppenburg. I have been working in several process management positions for 20 years and „Higher, faster, further“ has always been my target. – Until I realized that we weren’t getting any further that way. To get to the next level, it is time to rethink processes and to focus on the people, now!
To start this, I have linked the often fuzzy New Work ideas with tangible processes. As symbiosis of Process Management and New Work, the “New Process” approach was created. It adds a human-centric mindset and inspiring experiences to the already proven BPM tools and methods we know from the past.
I created the NewProcessLab.com as a platform to build a community, conduct experiments, and share experiences. The NewProcessLab.com is driven by the purpose to empower you to rethink your process. – All the tools, methods and best practices here will help you to push your process to the next level.
I invite you to join the community, shape the future of process management and rethink processes together!
FREE CHECKLIST
Get the New Process Checklist to assess and improve your process.
GET THE FREE CHECKLISTTOOLS AND METHODS
Access the New Process Toolbox to improve and rethink your process.
OPEN THE TOOLBOXNEW INSPIRATIONS
Get new ideas to push your process to the next level.
LISTEN TO THE NEW PROCESS PODCASTJOIN THE COMMUNITY
Get in touch with other New Process enthusiasts to share experiences.
SIGN UP FOR THE THINK TANKSubscribe to the New Process Update today – it’s free!
New Process Principles
We believe in the power of human-centric processes. We rethink processes based on the New Process Principles:
INSPIRE PEOPLE FOR EXCELLENT PROCESSES
We share the purpose of process management, enable people and create the basis for excellent processes by implementing the process management fundamentals.
more…TRUST THE PEOPLE WORKING IN AND ON THE PROCESS
We design processes that guarantee people the freedom to make independent decisions.
more…INVOLVE THE PEOPLE WORKING IN THE PROCESS INTO THE WORK ON THE PROCESS
We create transparency and ask all involved parties for their advice.
more…FOSTER THE DEVELOPMENT OF THE PEOPLE IN THE PROCESS
We provide formats for training of the people in the process and facilitate sharing of experience.
more…DESIGN COOPERATION IN AND ON
THE PROCESS TO MEET PEOPLE’S NEEDS
We act as role models for open cooperation and create the best possible environment for the people.
more…ENCOURAGE DIVERSITY AND INCLUSION THROUGH PROCESSES
We are sensitive to the uniqueness of people and their needs. We are aware of different cultures of the people and see these specialties as enrichment to be incorporated into process diversity.
more…DISRUPT ESTABLISHED PROCESSES
We are courageous to question and radically redesign well-established processes.
more…GIVE MEANING TO THE PROCESS
Together with the people, we work out „why“ a process is meaningful and create a basis for joint action. – Also for the process of process management itself.
more…
NEW PROCESS PODCAST
Join me on my journey to rethink processes
In the New Process Podcast, I’m sharing all my learnings from my journey to rethink processes with you so that you can apply industry-proven BPM tools, methods, and best practices to manage, improve, and innovate your processes.
Learn how to use the human-centric New Process approach to push your process to the next level.
NEW PROCESS TOOLBOX
Tools, methods and best practices to support you
Core of the New Process Toolbox is the New Process Life Cycle. This is a reference process that anyone can use to manage, steer and improve their own process by integrating the New Process Principles to move to a more human-centric process management.
I have started to map all phases as detailed process descriptions with a lot of tools, methods and best practices to rethink your process.
In addition, you will find the New Process Checklist and further information to implement an excellent process management.
NEW PROCESS COURSES
My courses to help you rethink your process
The Process Booster is my first online-course packed with ideas to rethink processes. Its a step-by-step guide to get people excited for your process and push it to the next level.
JOIN THE LAUNCH TEAMNEW PROCESS COMMUNITY
Join the New Process Community
Become a part of the ever-growing community. Meet other New Process enthusiasts, get tips & tricks and ask your questions, for example in the monthly New Process Think Tank.
JOIN NOW
NEW PROCESS CONSULTING
I can help you to push your process to the next level
I provide you with my cumulative experience from 20 years of process management in the aviation industry and the New Process approach to individually move your organization or process forward.
LEARN HOW TO WORK WITH MELatest News
3 tips for a more human-centric approach of process automation
In the latest episode of the New Process Podcast I talked with Nico Blitzer from “Bots & People” about Process Automation. In light of a 2023 McKinsey study suggesting that up to 70% of all jobs could be automated, there’s a need to address the potential tension between job cuts and the human-centric approach. That’s why I asked Nico how we can keep the human aspect in BPM even when automation takes center stage.
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Win a New Process Calendar 2024! 🚀
For many years, I had a little 3-month Lufthansa calendar on my desk. These little calendars were always in short supply and it was a challenge to get one. And when Covid hit us, it was even harder. Two years ago, a colleague even had to design one himself, since there were no more official calendars.
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“From Host to Host” – Guest on the Process Pioneers Podcast
I was invited to talk to Daniel Rayner on the “Process Pioneers” Podcast. It was actually the second time I had this honour. While the first time we talked about the human-centric BPM approach, this time the focus was on being a host on a podcast.
Read moreContact
In case of any questions or ideas feel free to contact me.