Transforming organizations with the Viable System Model — with Martin Pfiffner
#61 Learn more about how the Viable System Model can be used to transform an organization. – And how this can be implemented into BPM.
#61 Learn more about how the Viable System Model can be used to transform an organization. – And how this can be implemented into BPM.
Some of you may have noticed the series of newsletters I sent out this week. I started New Process almost exactly 3 years ago. A lot has happened in those 3 years, I have learned a lot from the podcast interviews and exchanges with experts and I have passed on as much knowledge as possible to you.
I asked 12 BPM Thought Leaders about their top BPM Topics 2025 and identified the following BPM Key Trends for 2025. Here are the results.
#60 Learn more about the Top BPM Topics 2025 of the New Process Community as well as what the BPM Thought Leaders have on their list for the new year.
In the last episode of the New Process Podcast, Prof. Dr. Yevgen Bogodistov and I talked about the important issue of burnout. BPM can have a significant impact on preventing it. In the Video, he outlines the three things he recommends to do to help prevent this. He also gives some practical tips.
#59 Let’s think about the important topic of burnout and what we can do from a BPM perspective to prevent it.
#058 Explore Lufthansa’s cutting-edge BPM strategy with Jöran Glüsen from Lufthansa Group. Discover the WHY and HOW behind their success, insights into AI and Process Mining, and expert tips for a more human-centric approach.
In the last episode of the New Process Podcast, Leona Holzbecher shared her psychological insights about processes. She mentioned that humans are very simply structured by the need to fulfil four basic needs. We explored how these can be met in process management and identified many similarities to the New Process Principles.
#057 Let’s talk about the importance of listening to the human needs in BPM.
I often find it overwhelming to keep up with the latest in BPM. There are so many good and interesting sources now, from podcasts to websites, videos or LinkedIn posts. I registered the domain BPM.today 10 years ago and I’ve always wanted to use it for a website that would collect all the cool BPM content for me and send me emails when there’s something new. 🗞️
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