Zbigniew Misiak’s recommendations on rethinking processes

In the latest episode of the New Process Podcast, I spoke with Zbigniew Misiak about his research work “BPM Skills – Hot or not” – a series he started 8 years ago to collect thoughts on BPM topics from BPM thought leaders, practitioners and people from academia about which BPM topics are currently hot and which are no longer relevant from their individual perspective. Based on this he shared his recommendations on how to get people excited about processes.

  1. Think Beyond Business: Focus on how business processes impact customers, society, and the environment. Instead of just concentrating on cost and quality, consider the positive effects on society and the environment.
  2. Improve Employee Experience: It deals with the impact of processes on employees’ lives. It’s important that processes are not only efficient but also supportive, enhancing work experience and work-life balance of employees.
  3. Sustainability and Long-Term Thinking: This point is about the long-term effects of business processes on the environment and sustainability. Companies should ensure that their processes are not just profitable in the short term but also environmentally friendly and sustainable in the long run.

Check out episode 44 of the New Process Podcast to listen to the full interview with Zbigniew Misiak.


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