In all the years that I have been driving process management in the Lufthansa Group, there have always been situations where we didn’t know how to proceed:
How to standardize processes? How to define the role of the process owner? How to get people excited for processes?
To find answers to these questions, I applied three approaches, which I share with you in the latest episode of the New Process Podcast. 🚀
Listen now on your favorite podcast platform! 🎧
