Inspire people for excellent processes

“Inspire people for excellent processes: We enable people for process management and create the basis for excellent processes by implementing the process management fundamentals.”

As a result of the #NewProcess sessions two weeks ago, I added this to the list of theses to be taken into account for rethinking processes.

But how can we inspire people for excellent processes?

A first advice can be the application of the following New Process theses to process management itself:

  • Trust the people working in and on the business processes
  • Involve the people working in and on the business processes into the work on the process of process management
  • Foster the development of the people in the business processes with regards to process management
  • Design cooperation in and on the process of process management to meet people’s needs
  • Take advantage of the different cultures
  • Give meaning to the process of process management

As specific example, I would like to mention the ProX Pizza Simulation we have developed together with Ole Tillmann for Lufthansa Group to bring people together, to experience process management, and to give it a meaning.

Now, I am looking for your advice: What examples do you have of how to inspire people for process management?

 

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