#058 Explore Lufthansa’s cutting-edge BPM strategy with Jöran Glüsen from Lufthansa Group. Discover the WHY and HOW behind their success, insights into AI and Process Mining, and expert tips for a more human-centric approach.
In the last episode of the New Process Podcast, Leona Holzbecher shared her psychological insights about processes. She mentioned that humans are very simply structured by the need to fulfil four basic needs. We explored how these can be met in process management and identified many similarities to the New Process Principles.
#057 Let’s talk about the importance of listening to the human needs in BPM.
I often find it overwhelming to keep up with the latest in BPM. There are so many good and interesting sources now, from podcasts to websites, videos or LinkedIn posts. I registered the domain BPM.today 10 years ago and I’ve always wanted to use it for a website that would collect all the cool BPM content for me and send me emails when there’s something new. 🗞️
I was invited by Stephan Joseph to be a guest on his German podcast “QM-Impulse” to talk about the New Process approach.
#056 Let’s talk about interactive management systems and why it should be given more attention.
#055 Just two BPM nerds talking about nerdy BPM stuff
In the latest episode of the New Process Podcast, I spoke to Martin Hochreiter and Tobias Zucali, the founders of “mkrz lab” that gets people to think with their hands. But where can we apply the Maker Methodology? Is it really only in the implementation phase or can it also be used in other steps of the New Process Life Cycle? Check out the video for their explanation.
#054 Let’s get from doing to thinking!
In the latest episode of the New Process Podcast, I spoke to Martin Hochreiter and Tobias Zucali, the founders of “mkrz lab” that gets people to think with their hands. But how can this be combined with BPM? What advantages can we draw from this for the New Process approach? Check out the video for their recommendations to rethink processes.
