BPM Key Trends 2025 from 12 BPM Thought Leaders

I asked 12 BPM Thought Leaders about their top BPM Topics 2025 and identified the following BPM Key Trends for 2025:

  • 🌐 AI-Driven BPM Integration: AI will play a central role in process mining and modeling, shifting focus from efficiency gains to innovation and value creation.

  • 📊 Data Integration and Object-Centric Process Mining: System-agnostic data integration and object-centric process mining will enhance end-to-end process intelligence with predictive and generative AI capabilities.

  • 🧑‍🤝‍🧑 Human-Centric BPM: Emphasis on people’s active participation, collaboration, and prioritizing humans over automation will drive sustainable process implementation and improvement.

  • 🏛️ Strategic Process Foundations: A “back to basics” approach will focus on fundamental process management, ensuring a stable foundation before implementing advanced technologies such as AI and automation.

  • 🤝 Market Consolidation and Specialization: The BPM market will see increased consolidation, with specialized AI solutions addressing specific organizational challenges while limiting tool diversity.


A big THANK YOU to Caspar Jans, Russell Gomersall, Daniel Matka, Matúš Mala, Christoph Piller, BJÖRN RICHERZHAGEN, Wil van der Aalst, Pedro Robledo, Martin Holling, Gia Thi Nguyen, J-M Erlendson & Roland Woldt for your insights!

With all the noise around Process Mining and AI, I think it’s no wonder that these two topics are among the Key Trends 2025. — What I find much more surprising is that they are only on the list of 17% and 23% of all survey participants for 2025. So, they are less present than the hype would suggest.

A human-centric BPM approach will further accelerate building a process-driven organization, which is the top BPM Topic for 2025 of the New Process Community.

This also includes a focus on the fundamentals of BPM to build a process culture as the basis for more advanced technologies like AI and Process Mining.

In addition, we can expect an ongoing BPM market consolidation. But taking the 7% into account who are working on a tool implementation, I don’t expect short-term effects of this consolidation.

However, I am critical of the further reduction of tools. — Especially from a human-centric perspective because the tools are already primarily aimed at experts and are not really suitable for getting people excited about processes.

This worries me and I think that something needs to be done about it. 🚀

To get all insights from the BPM Thought Leaders and the New Process Community, check out episode 60 of the New Process Podcast on your favorite platform! 🎧

If you want the detailed numbers or just prefer reading, check out the full report on New Process Pro

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So, what are your thoughts on this?

Best regards,
Mirko

 

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