#009: While I was pushing BPM in the Lufthansa Group, I often came across challenges where I didn’t know how we should proceed. In this episode, I share with you my three pieces of advice on how to approach such situations.
#007: A few weeks ago, I asked for a human-centric BPM tool in LinkedIn and received a long list of potential tools. Now, I’m starting my evaluation by defining the requirements and asking BPM tool vendors for more information to schedule podcast interview session. But this episode is also very relevant for BPM users, not only for vendors, to explore how a human-centric BPM tool could look like.