Learnings and improvements from the journey to process orientation at Lufthansa Technik with Lars Müller

I always put a lot of emphasis on exchanging ideas with others. Not only to benefit from other people’s knowledge, but also from the experience gained in similar projects. Maybe you can benefit directly, avoid similar mistakes, or adapt planned steps. So it was really cool to speak to my former colleague Lars Müller in the latest episode of the New Process Podcast about the development of procurement process management at Lufthansa Technik in the last few years. In the video below, he shares what he learned from this process and what he would like to improve.