About Mirko

Hi, I’m Mirko. I’m 41 years old and I’m living in Hamburg, Germany, with my wife and our two daughters.

For 20+ years, I have been working in different process management positions for Lufthansa Group. But today, I’m transferring all my BPM experiences to other organizations to help them to inspire people for processes.

Therefore, I combine New Work and Process Management to form New Process and I founded NewProcessLab.com as a platform to share experiences and to rethink processes.

I focus on a human-centered transformation approach, experience design, and community building.

I’m also the host of the New Process Podcast where I’m sharing all my learnings from my journey to rethink processes.