We act as role models for open cooperation and create the best possible environment for the people.
Looking at people’s cooperation has turned out to be a real secret weapon for me. No matter whether it is during the work in or on the process. The benefit of offering people the best possible environment for their work is priceless to me.
It is definitely worth asking people what they need for their daily work and who they work with and how.
Small rooms for online sessions, meeting rooms with the appropriate technical equipment, or deep work areas for highly concentrated work have made my work so much easier. Additional communication areas support a targeted exchange of ideas, which is often not wanted and cannot be achieved in mixed purpose areas. A consideration of who works with whom helps to adjust the allocation of workstations to the process in the best possible way.
But designing cooperation does not stop in the physical world. It also includes digital tools for cooperations such as Microsoft Teams, Slack, or Zoom and so on. And finally, the communication flows between the people working in and on the process is an essential dimension of cooperation.
I see great potential in taking a closer look at processes in terms of cooperation in order to make work more human in the future.